Bena Care Ltd Kenya: Naom Monari’s Homecare Disruptor
Bena Care is bridging this gap by providing supportive and clinical care to chronically ill patients in low-income areas. The main focus is rural Kenya, where a family member may require long-term care, necessitating another family member to step up and play a caregiving role
Her inspiration came in 2016 while working as a student nurse at Gatundu Level 5 Hospital, where she observed that non-urgent patients were occupying beds meant for critical cases.
“Imagine some of the patients in the wards were simply receiving mundane but necessary services such as wound dressing, bathing, or taking drugs,” she recalls.
In 2017, Monari officially launched Bena Care. The name is a blend of her daughter Beata’s name and her own.
Today, the enterprise has served more than 6,000 patients, largely old people, across Kenya.
Tech-Powered Homecare: The BenaCare App
Bena Care has developed a healthcare technology app that geomaps licensed nurses and physiotherapists across Kenya, connecting them to home-based patients. The app also facilitates the resale of medical equipment like oxygen concentrators and hospital beds.
“We insist our caregivers maintain clear documentation and have valid licenses, indemnity cover, and police clearance,” says Monari.
Human Impact: Real Testimonials
Fatima Ali Omar, 69, suffered from chronic lung infections. Her daughter Lucky Omar found Bena Care through a Google search while looking for home care services in Nairobi.
“They gave our mother dignity. The nurses were live-in, and treated her with the care a hospital couldn’t offer,” says Lucky.
Another patient, Ali Omar, 72, recovered from a stroke at home under Bena Care’s watch after incurring a hospital bill of Ksh 2 million.
“Dad couldn’t eat before, but now he can. And the cost has been halved,” says his daughter, Fatima Omar.
Future Plans and Global Recognition
Bena Care is currently operational in 7 of Kenya’s 47 counties. Monari hopes to expand across Africa.
Backing From Standard Chartered Bank’s Futuremakers
Bena Care is one of the beneficiaries of Standard Chartered Bank Kenya‘s Futuremakers program, which builds on the success of their Seeing is Believing (SiB) initiative.
“We improved our efficiency significantly through training and mentorship offered via Futuremakers,” says Monari.
According to Regina Mukiri, Regional Head at Standard Chartered, over 31,000 youth in Kenya have benefited from the Ksh 189 million program.
Healthcare in Kenya: The Bigger Picture
Kenya operates a pluralistic healthcare model, with a 50-50 split between public and private providers. According to Statista, 17% of Kenyans live under extreme poverty, with rural areas most affected.
Bena Care focuses heavily on rural and low-income households, where caregiving burdens fall on relatives, often derailing income-generating opportunities.
“Bena Care is here to deliver dignity, reduce poverty and give families peace of mind,” says Monari.
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